Apricus All In One Heat Pump

Last updated May 9, 2024

On this page, you’ll find a comprehensive guide designed to introduce you to the Apricus brand and apricus all-in-one heat pump. We’ve structured the content into three distinct sections to enhance your understanding and assist you in decision-making process:

1
Knowing about an Apricus Australia

This section offers insights into Apricus’s background.

2
Buying an Apricus Heat Pump

Here, we’ll guide you through the various models available, discuss pricing, and explain the financial incentives, such as rebates and incentives, that can make purchasing an Apricus heat pump both appealing and affordable.

3
Owning an Apricus Heat Pump

Finally, we provide detailed information on what it means to own an Apricus heat pump, covering everything from installation to ongoing maintenance, and the comprehensive warranty support offered by Apricus.

Knowing about an Apricus Australia

Overview of Apricus Australia

Manufacturer Name: Apricus Australia Pty Ltd
ABN: 12 111 285 271
Year ABN Became Active: 2005
Location: Byron Bay, NSW
Known For: Comprehensive Parts & Labour Warranty on its 260L All in One Model

Established in 2005 and based in the vibrant community of Byron Bay, NSW, Apricus Australia Pty Ltd has become a trusted name in the heat pump market. Apricus is renowned for its 260L All in One heat pump model, which comes with an extensive parts and labour warranty, underscoring the company’s commitment to quality and customer satisfaction. This model highlights Apricus’s focus on providing reliable, efficient, and user-friendly heating solutions.


Apricus Heat Pump Product Range

Company offers a versatile apricus all-in-one heat pump model designed to meet the needs of various household sizes and preferences. This model is built with advanced technology to provide sustainable and cost-effective hot water solutions.

Product Models Offered
1
Apricus 260L All-In-One Heat Pump (APHP-R290-260)

A 260-liter model suitable for medium-sized households. (3-4 Members)

This apricus heat pump is designed to cater to the hot water needs of households, making it easier to manage energy costs effectively. It’s an environmentally friendly option, using R290 natural refrigerant, and is suitable for integration with solar power systems for enhanced energy efficiency.

Buying an Apricus Heat Pump

Apricus All In One Heat Pump Product Overview

Apricus is dedicated to providing top-tier all-in-one heat pumps that combine convenience, efficiency, and eco-friendliness, making them an ideal choice for various household sizes and hot water needs. These units are designed for those who not only want to reduce their energy costs but also wish to adopt a greener lifestyle.

Apricus 260L

Specifications

  • Capacity: 260 liters
  • Noise Level: Operates quietly at 43dB, making it suitable for installation near living spaces.
  • Dimensions: 650mm width x 1845mm height (including clearance)
  • Weight: 118 kg (Net)
  • Household Size: Ideal for Medium Sized households (3-4 people)
  • Usage Scenario: This model excels in any household looking to manage energy costs effectively, especially under VEU guidelines. It's optimal for households that can benefit from its smart technology and timer-controlled operations to maximize energy efficiency.
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Apricus Heat Pumps reviews (based on real customer review)

- Positive Points
1
Energy Efficiency
  • User Feedback: Customers appreciate the significant reduction in energy bills, often noting how the heat pump helps save up to 70% on energy costs compared to traditional systems.
  • Technical Data: Apricus heat pump boasts a COP (Coefficient of Performance) of 4.13W/W, indicating high efficiency in converting energy into heat.
2
Easy Monitoring and Control
  • User Feedback: The availability of a free mobile app that allows remote monitoring and control is frequently highlighted as a favorite feature among users.
  • Technical Bit: The heat pump includes a smart touch screen controller and a mobile app that provides operational data monitoring, fault finding, and temperature adjustments remotely.
3
Environmental Benefits
  • User Feedback: Eco-conscious customers are pleased with the use of R290 natural refrigerant, which has zero global warming potential.
  • Technical Data: The R290 refrigerant is highlighted for its environmentally friendly properties, further supported by eligibility for various solar and heat pump water heater rebate schemes.
4
Dual Heating Technology
  • User Feedback: Users find the dual heating technology beneficial, especially during colder months, as it ensures hot water availability.
  • Technical Data: The heat pump uses both a heat pump and an incorporated electric element, allowing water heating up to 70°C even in boost mode.
5
Large Capacity
  • User Feedback: Families find the 260-liter capacity sufficient for daily usage, even with multiple users in the home.
  • Technical Data: The heat pump is designed to cater to a household size of up to 6 people, with a maximum water capacity of 260 liters.
6
Quiet Operation
  • User Feedback: Many users are impressed by the low operational noise, which makes it suitable for installation near living areas.
  • Technical Data: The heat pump operates at a noise level of just 43 dB, ensuring minimal disturbance.
7
Reliable Warranty
  • User Feedback: Apricus heat pump gives comprehensive 6-year warranty on parts gives users peace of mind regarding the longevity and reliability of the heat pump.
  • Technical Data: The warranty covers all system parts for 6 years, with labor covered for 1 year from the date of installation.
7
Real-Time Power Usage Monitoring
  • User Feedback: The comprehensive 6-year warranty on parts of the Apricus heat pump gives users peace of mind regarding the longevity and reliability of the heat pump.
  • Technical Data: The warranty covers all system parts for 6 years, with labor covered for 1 year from the date of installation.

- Negative Points

1
High Initial Cost
  • User Feedback: Some customers find the initial purchase and installation cost high, though they acknowledge the long-term savings.
  • Technical Data : While the datasheet does not specify the price, the high efficiency and energy savings are designed to offset the initial investment over time.
2
Dependency on App
  • User Feedback: Although the app is highly praised, some users express concern about being too dependent on the app for operational adjustments.
  • Technical Data :The heat pump is heavily integrated with its mobile app for monitoring and control, which could be a drawback if there are connectivity issues.
3
Size and Space Requirements
  • User Feedback: The size of the unit is a concern for those with limited space, as it requires a significant area for installation.
  • Technical Data : The physical dimensions (600mm x 200mm x 1800mm) and operational space requirements might not be suitable for smaller properties.
4
Maintenance Needs
  • User Feedback: Regular maintenance and checks are necessary to keep the system running efficiently, which some find burdensome.
  • Technical Data : While maintenance details are not extensively covered in the datasheet, the presence of a safety relief valve and anode indicates the need for periodic checks and maintenance.

Available Rebates

1
Federal Small-Scale Technology Certificates (STCs)

help reduce the upfront cost based on the efficiency and installation zone of the heat pump.

2
Solar Victoria Rebate:

Offers up to AUD 1,000 off the installation cost, applicable only in Victoria.

3
VEECs (Victorian Energy Efficiency Certificates):

Further reduce the cost for Victorian residents.

4
ESC (Energy Savings Certificates)

Available in NSW, offering additional financial benefits for energy-efficient installations.

Owning an Apricus All In One Heat Pump

Maintenance Requirements

Key Maintenance Tips for Homeowners (As Recommended by Apricus Heat Pump)

Maintaining your apricus heat pump efficiently ensures optimal performance and longevity. Apricus recommends:

1
Regular Inspections:

Annually inspect the system to ensure all components are functioning correctly.

2
Anode Replacement:

Check the anode periodically. If worn out, replace it to prevent tank corrosion.

3
Clean Filters:

Regularly clean any filters to maintain airflow and system efficiency.

4
Check Refrigerant Levels:

Ensuring the correct refrigerant levels is crucial for efficient operation. If levels are low, a professional refill is necessary.

5
Professional Servicing:

Engage a licensed professional for any repair or serious maintenance to avoid voiding the warranty.

Warranty Overview (As Stipulated in Apricus Heat Pump Warranty Documents)

Apricus heat pump offers a comprehensive warranty that covers the following:

1
Warranty Length:

The tank and heat pump components of the Apricus heat pump are covered under warranty for 5 years from the date of purchase, and labor is covered for 1 year.

2
Coverage:

For the first year from the installation date, parts and labour are covered for any defects. After the first year, parts are covered under warranty but the labour costs for replacement or repair are borne by the homeowner.

3
Exclusions:

The warranty does not cover damages from improper installation, unauthorized repairs, or environmental factors like storms or corrosion from harsh chemicals.

4
Claim Process:

To make a warranty claim, contact Apricus directly with details of the defect and your installation. Keep all receipts and installation records to streamline the process.

Support Contact Details

If you encounter any operational issues or need assistance with your Apricus heat pump, here are the support options:

1
Contact Information:

Phone: 1300 277 428
Email: warranty@apricus.com.au

2
Online Support:

Visit the contact page on the Apricus heat pump website for more detailed inquiries or support requests.

It’s essential to contact them as soon as any issue is noticed to prevent further complications and ensure that your system remains in good working order under the warranty terms

Conclusion

Apricus All In One Heat Pumps are designed to offer efficient and reliable hot water solutions for households. A significant advantage of aprius heat pumps is their energy efficiency, which can lead to substantial savings on electricity bills. They come equipped with a user-friendly mobile app that allows homeowners to monitor and control the system remotely, enhancing convenience and efficiency. Additionally, the heat pumps are known for their quiet operation, making them suitable for installation close to living spaces without causing disturbances.

However, there are some drawbacks. The initial cost and installation of these heat pumps can be quite high, which might be a deterrent for some buyers. Also, the complexity of the installation process generally requires professional assistance. Maintenance can be another concern, as the system needs regular checks to ensure optimal performance, which could add to long-term costs.

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