Aquatech Heat Pump

Last updated May 9, 2024

Table of Content

On this page, you’ll find a comprehensive guide designed to introduce you to the Aquatech brand and aquatech heat pump. We’ve structured the content into three distinct sections to enhance your understanding and assist you in decision-making process:

Knowing about an Aquatech Australia

This section offers insights into Aquatech’s background.

Buying an Aquatech Heat Pump

Here, we’ll guide you through the various models available, discuss pricing, and explain the financial incentives, such as rebates and incentives, that can make purchasing an Aquatech heat pump both appealing and affordable.

Owning an Aquatech Heat Pump

Finally, we provide detailed information on what it means to own an Aquatech heat pump, covering everything from installation to ongoing maintenance, and the comprehensive warranty support offered by Aquatech.

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Knowing about an Aquatech Australia

Overview of Aquatech Australia

Manufacturer Name: Aquatech Australia
ABN: 68 136 584 328
Year ABN Became Active: 2009
Location: Burleigh Heads QLD 4220
Known For: Positive Customer Reviews on Rapid X6 & Dynamic X8 Heat Pumps

Aquatech Heat Pumps, established in 2009 in Burleigh Heads, QLD, has swiftly risen to prominence in the heat pump industry. Renowned for its Rapid X6 and Dynamic X8 models, Aquatech is celebrated for its innovative approach to energy-efficient heating solutions. These products consistently receive glowing reviews for their effectiveness and reliability, reflecting Aquatech’s commitment to quality and customer satisfaction. Offering advanced heat pump technology backed by positive user experiences, Aquatech Heat Pumps ensures top-tier performance and eco-friendly heating solutions for homes and businesses alike.

Aquatech Heat Pump Product Range

Aquatech Australia offers a versatile all-in-one heat pump model designed to meet the needs of various household sizes and preferences. This model is built with advanced technology to provide sustainable and cost-effective hot water solutions.
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Product Models Offered:

Aquatech Rapid X6 Heat Pump

A 225 liter model suitable for small-sized households. (1-3 Members)

Aquatech Dynamic X

A 268 liter model suitable for medium-sized households. (3-5 Members)

The heat pump model by Aquatech Solar Technologies offers an innovative solution for your hot water needs. This model is designed to be compact and efficient, fitting easily into the same space as traditional units, making upgrades simple and hassle-free. Its smart, WiFi-enabled control and multiple heating modes ensure that you have hot water when you need it while maximizing energy savings.
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Buying an Aquatech Heat Pump

Aquatech Heat Pump Product Overview

Dynamic X8

Specifications

Capacity: 268 liters
Noise Level: Operates quietly at 42dB, making it suitable for installation near living spaces.
Dimensions: 620mm width x 1810mm height
Weight: 118 kg (Net)
Household Size: Ideal for larger households (4-5 people)
Usage Scenario: Designed to maximize energy savings, this model is particularly effective for larger households looking to enhance energy efficiency through smart, timer-controlled heating solutions.
Tank Material: Vitreous Enamel

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Rapid X6

Specifications

Capacity: 225 liters
Noise Level: Operates quietly at 42dB, making it suitable for installation near living spaces.
Dimensions: 620mm width x 1580mm height
Weight: 103 kg (Net)
Household Size: Ideal for small-sized households (1-3 people)
Usage Scenario: Designed to maximize energy savings, this model is particularly effective for small households looking to enhance energy efficiency through smart, timer-controlled heating solutions.
Tank Material: Vitreous Enamel

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Customer review about Aquatech Heat Pumps

- Positive Points

Energy Efficiency

User Feedback: Many customers praised the high energy efficiency of both Aquatech 225L and 268L heat pumps, noting substantial savings on their power bills.
Technical Data: The Rapid X6 has an Annual COP (Coefficient of Performance) of 4.15, and the Dynamic X8 has an Annual COP of 4.20, indicating excellent energy efficiency that can reduce annual running costs significantly.

Smart Features

User Feedback: Users were impressed with the smart features, including the WiFi-enabled smart controller which allows for remote management.
Technical Bit: Both models feature a WiFi-enabled smart controller and hybrid heating with five unique modes, enhancing user convenience and efficiency.

Solar Compatibility

User Feedback: Customers appreciated the ability to integrate these heat pumps with solar PV systems, maximizing energy savings.
Technical Data: Both models are designed to be integrated with Solar PV systems, with built-in timer controlled heat-up, making them ideal for users with existing solar installations.

Safety Features

User Feedback: Reviewers highlighted the non-sacrificial impressed current anode, which offers superior protection in various water conditions.
Technical Data: This feature helps protect against corrosion in both soft and hard water conditions, enhancing the longevity of the system.

Quick Heating

User Feedback: Customers were satisfied with the quick heating capability, particularly noting the standby element that can be activated under fault conditions.
Technical Data: Both models include a 1800W standby element that ensures heating continues even if the primary system encounters issues.

Quiet Operation

User Feedback: Many reviews mentioned the low noise levels during operation as a significant plus, contributing to a more comfortable home environment.
Technical Data: The systems operate with a sound rating of 42dB(A) at a distance of 1.65m, making them quieter than many traditional hot water systems.

Compact Design

User Feedback: Users appreciated the compact design, which facilitated easy installation and upgrading from older, larger systems.
Technical Data: The 225L model fits the footprint of a traditional 250L electric heater, and the 268L model fits a 400L footprint, making them ideal for upgrades without needing additional space.

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- Negative Points

High Initial Cost

User Feedback: Some customers noted the initial purchase price was higher than expected, though they felt the operational savings balanced this out.
Technical Data : Despite the higher upfront cost, the energy efficiency and potential rebate opportunities can offset these initial expenses over time.

Weight and Size

User Feedback: Some users found the units heavier and slightly bulkier than anticipated, which could complicate installation.
Technical Data : The 225L model weighs 103 kg and the 268L model 118 kg, dimensions that may require careful planning during installation.

Limited Availability of Parts

User Feedback: A small number of reviews mentioned delays in obtaining replacement parts for repairs.
Technical Data : While the systems are designed for durability, the availability of parts can vary, potentially leading to longer wait times for repairs.

Maintenance Needs

User Feedback: Customers noted the importance of regular maintenance to sustain efficiency and performance, which could add to long-term costs.
Technical Data : Regular maintenance is essential for optimal operation, which might include periodic checks and servicing to prevent performance degradation.

Available Rebates

Federal Small-Scale Technology Certificates (STCs)

help reduce the upfront cost based on the efficiency and installation zone of the heat pump.

Anode Check and Replacement:

Offers up to AUD 1,000 off the installation cost, applicable only in Victoria.

VEECs (Victorian Energy Efficiency Certificates):

Further reduce the cost for Victorian residents.

ESC (Energy Savings Certificates)

Available in NSW, offering additional financial benefits for energy-efficient installations.

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Owning an Aquatech Heat Pump

Maintenance Requirements

Key Maintenance Tips for Homeowners (As Recommended by Aquatech Heat Pump))

Aquatech recommends that maintaining your heat pump involves a few straightforward steps to ensure long-term efficiency and safety. Here are the maintenance requirements detailed in the Aquatech owners manual:

Regular Inspection and Operation of the Pressure & Temperature Relief (PTR) Valve:

This should be done every six months. Activating the PTR valve helps to ensure it is working correctly and clears out any debris or build-up, which could hinder its operation.

Regular Inspection and Operation of the Pressure & Temperature Relief (PTR) Valve:

The anode rod in your water heater is crucial for preventing corrosion inside the tank. It is recommended to check the anode rod periodically and replace it every 5 years or sooner if it shows significant wear.

Internal Tank Cleaning:

To maintain the efficiency of your heat pump, it is advisable to drain and clean the tank every five years. This will help remove sediment that can build up and affect the performance of your heat pump.

Visual Inspections for Leaks or Corrosion:

Regularly check your heat pump system for any signs of leaks or corrosion, especially around connections and valves. Early detection can prevent more significant issues down the road.

Ensure Adequate Air Flow:

Engage a licensed professional for any repair or serious maintenance to avoid voiding the warranty.
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Warranty Overview (As Stipulated in Aquatech Warranty Documents)

Aquatech warranty documents stipulate the following conditions:

Comprehensive Coverage:

Aquatech provides a robust warranty for their Aquatech Heat Pump, covering major components including the tank and compressor for 5 years. This warranty ensures that in case of any non-repairable faults within this period, a free replacement system will be provided.

Installation Requirements:

The warranty for the Aquatech Heat Pump is valid only if the system is installed, commissioned, and serviced by an authorized professional according to the manufacturer’s instructions and local regulations.

Regular Maintenance:

To keep the warranty valid, regular maintenance as outlined by the manufacturer must be performed. This includes operations like checking and replacing the anode, maintaining the PTR valve, and ensuring the system is clean and free from obstructions.

Support Contact Details

For any maintenance needs, troubleshooting, or warranty service, customers can contact Aquatech’s support team directly. Here are the details provided in the manual:

Contact Information:

Phone: 1300 769 904

Website: www.aquatechheatpumps.com.au

Online Support:

Visit the contact page on the Aquatech website for more detailed inquiries or support requests.

This contact information will connect you directly with Aquatech’s customer service team, who can provide assistance and advice on maintaining your heat pump or help you process any warranty claims.

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Conclusion

Aquatech Heat Pumps are celebrated for their advanced features and energy efficiency, which translate to considerable savings on electricity bills. They integrate seamlessly with existing solar PV systems, maximizing the use of renewable energy. The models come equipped with smart technology, including WiFi-enabled controls that allow for remote management, adding a layer of convenience for users. Their compact design makes installation straightforward in spaces previously occupied by traditional systems.

However, there are some drawbacks. The initial cost of Aquatech Heat Pumps can be high, making the upfront investment significant despite the potential for long-term savings. Installation, while generally straightforward, must be done professionally to ensure efficiency and warranty validity, potentially adding to the initial expense. Additionally, maintenance is crucial to keep them running optimally; failing to adhere to maintenance guidelines can lead to decreased efficiency and potential system issues.