EvoHeat Heat Pump

Last updated May 9, 2024

Table of Content

On this page, you’ll find a comprehensive guide designed to introduce you to the EvoHeat brand and its products. We’ve structured the content into three distinct sections to enhance your understanding and assist you in decision-making process:

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Knowing about an EvoHeat

This section offers insights into EvoHeat’s background.
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Buying an Evo Heat Pump

Here, we’ll guide you through the various models available, discuss pricing, and explain the financial incentives, such as rebates and incentives, that can make purchasing an Evo heat pump both appealing and affordable.

Owning an Evo Heat Pump

Finally, we provide detailed information on what it means to own an Evo heat pump, covering everything from installation to ongoing maintenance, and the comprehensive warranty support offered by EvoHeat.
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Buying an Evo heat pump

Evo heat pump Product Overview

Evo heat pump offers a focused range of heat pump models designed to cater to varying hot water needs from residential to commercial settings. These models are renowned for their efficiency and reliability, providing eco-friendly solutions to heating requirements.

EVO150-1

Specifications

Capacity: 150 liters
Household Size: Small to medium-sized households, up to 3 people.
Features: Features like Wi-Fi control and a hydro-power booster, along with a blue diamond enamel-coated tank for durability and an LCD touch screen controller for easy operation.
Efficiency: Utilizes 0.45 kW power input to produce a heating output of 1.7 kW with a C.O.P. (Coefficient of Performance) of 3.76 at 20°C air temperature.

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EVO270-1

Specifications

Capacity: 270 liters
Household Size: Medium to large households, up to 5 people
Features: Recognized for advanced energy efficiencies and smart features; includes multiple operational modes to accommodate varying usage requirements.
Efficiency: Known for its high energy performance, it has won the Hot Water Product Review Award for six consecutive years.

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EVO315-C

Specifications

Capacity: 315 liters
Household Size: Large commercial environments such as hotels, restaurants, and motels, where high volume hot water use is frequent.
Features: Designed to perform reliably in extensive usage scenarios, this model offers robust build quality and high operational standards.
Efficiency: Its capacity to handle extreme demand makes it an ideal choice for commercial applications, ensuring consistent performance and reliability.

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Knowing about an EvoHeat

Overview of EvoHeat

Manufacturer Name: EvoHeat (Brand of EVO Industries Australia Pty Ltd)
ABN: 12 129 447 561
Year ABN Became Active: 2008
Location of Head Office: Bundamba, QLD 4304
Known For: Excellent Reviews and Multiple Tank Sizes from 150L to 315L

EvoHeat, a brand of EVO Industries Australia Pty Ltd, is a distinguished provider of heating solutions known for its versatility in tank sizes ranging from 150L to 315L. With its headquarters located in Bundamba, QLD 4304, and operating under ABN 12 129 447 561 since 2008, EvoHeat has built a reputation for innovation and quality.
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Evo Heat Pump Product Range

Evo heat pump offers a streamlined and efficient range of heat pump models designed to suit a variety of household and commercial needs. Below is a simple list of the models provided by the manufacturer:
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Product Models Offered:

EvoHeat 150L Heat Pump (EVO150-1)

Tailored for small to medium households, perfect for up to 3 people.
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EvoHeat 270L Heat Pump (EVO270-1)

Ideal for any household size, efficiently serves up to six people and suitable for commercial applications as well.
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EvoHeat 315L Heat Pump (EVO315-C)

Designed primarily for commercial use, accommodating the high demands of businesses such as hotels, motels, and restaurants.

Evo heat pump reviews (based on real customer experience)

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- Positive Points

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Energy Efficiency

User Feedback: Customers often appreciate the significant reduction in electricity bills due to the high energy efficiency of these heat pumps.
Technical Data: The Evo270-1, for example, uses 1 kW of energy to generate 4 kW of heat, showcasing a Coefficient of Performance (C.O.P.) of 4.27.

Easy Installation

User Feedback: Many users report that the installation process is straightforward, which eases the transition from older systems.
Technical Bit:The Evo270-1, for example, uses 1 kW of energy to generate 4 kW of heat, showcasing a Coefficient of Performance (C.O.P.) of 4.27.

Quiet Operation

User Feedback: A common highlight in user reviews is the low noise level, making it suitable for residential areas without disturbing peace.
Technical Data: The Evo Heat pump operates at a noise level of only 45 dB(A), ensuring it remains unobtrusive.

Reliable Hot Water Supply

User Feedback: Users consistently mention the reliable and continuous hot water supply, which is crucial for household comfort.
Technical Data: The Evo150-1 has a hot water recovery rate of 36 L/hr, which can be boosted to 66 L/hr with Hydro Boost.

Advanced Features

User Feedback: The smart features such as Wi-Fi connectivity and intelligent operation modes are highly praised.
Technical Data: The Evo270-1 offers optional Wi-Fi control and multiple built-in timers for enhanced usability and convenience.

Advanced Features

User Feedback: Environmentally conscious users appreciate the ability to integrate these systems with solar PV.
Technical Data: Both units are compatible with solar PV integration, making them ideal for sustainable home energy systems.

Durability and Build Quality

User Feedback: Customers often commend the robust build quality and durability of the heat pumps.
Technical Data: The Evo270-1 features a blue diamond enamel coated tank for enhanced corrosion resistance.

Government Rebates and Incentives

User Feedback: The availability of government rebates makes these heat pumps an attractive investment for users.
Technical Data: Both models are registered with the Australian Federal Government Clean Energy Regulator and may qualify for significant rebates.

- Negative Points

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High Initial Cost

User Feedback: Some customers find the initial purchase and installation cost high.
Technical Data : The upfront cost is notable, but the operational savings and efficient performance justify the investment.

Complex Controls

User Feedback: A few users find the control system complex and not very user-friendly.
Technical Data : Although equipped with advanced control options, some users may require time to familiarize themselves with the settings.

Size and Space Requirements

User Feedback: The larger models require considerable space, which might be challenging for smaller homes.
Technical Data : The dimensions provided in the datasheet confirm the substantial size, especially for the 250L model.

Maintenance Needs

User Feedback: Periodic maintenance like anode replacement can be a hassle.
Technical Data : Regular maintenance such as anode inspection and replacement every five years is necessary for optimal performance.

Brightness of Display

User Feedback: The display can be difficult to read in direct sunlight.
Technical Data : While the display provides essential information, its visibility under bright conditions can be improved.

For a price summary, customers have indicated varying costs depending on the state and model. Here’s a rough estimate based on user reviews:

200L Model: Ranges from $2,349 to $3,650
250L Model: Ranges from $4,100 to $6,750

These prices can vary significantly based on installation specifics and regional pricing differences.

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Available Rebates on Evo Heat Pump

Federal Small-Scale Technology Certificates (STCs)

help reduce the upfront cost based on the efficiency and installation zone of the heat pump.

Knowing about an EvoHeat

Offers up to AUD 1,000 off the installation cost, applicable only in Victoria.

VEECs (Victorian Energy Efficiency Certificates):

Further reduce the cost for Victorian residents.

ESC (Energy Savings Certificates)

Available in NSW, offering additional financial benefits for energy-efficient installations.

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Owning an Evo Heat Pump

Maintenance Requirements

Key Maintenance Tips for Homeowners (As Recommended by EvoHeat)

To ensure the optimal performance and longevity of your Evo heat pump, regular maintenance is crucial. EvoHeat recommends the following maintenance actions:

Annual Inspections:

Conduct a visual inspection of all plumbing and electrical connections annually to ensure there are no leaks or damages.

Check Air Vents and Evaporator:

Make sure air vents and the evaporator are not blocked or obstructed. If necessary, clean them with a brush after isolating the power to the system.

Test Safety Valves:

The pressure and temperature relief valve should be tested every six months to remove any deposits and ensure it is not blocked, to prevent overheating and excessive pressures.

Drain the Water Tank Annually:

To prevent sediment buildup, drain the water tank once a year. This will also help in assessing any hidden issues like rust or corrosion inside the tank.

Professional Service:

Every three years, a comprehensive service by a qualified technician is recommended. This includes checking the anode, replacing any worn parts, and ensuring the heating cycle is efficient.

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Warranty Overview (As Stipulated in EvoHeat Warranty Documents)

Evo heat pump provides robust warranty terms to back the reliability of their heat pumps. Below are the warranty specifics as outlined by EvoHeat:
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Comprehensive Coverage:

Evo heat pump provides robust warranty terms to back the reliability of their heat pumps. Below are the warranty specifics as outlined by EvoHeat:

Tank: 6 years
Compressor: 5 years
Parts: 5 years
On-site Labour: 1 year‍

Conditions and Exclusions:

The warranty for the Evo heat pump is valid from the date of purchase and excludes defects or damages resulting from misuse, abuse, neglect, or external factors such as natural disasters. The warranty does not cover:

Damage from external sources like animals or environmental conditions.
Issues arising from unauthorized servicing or improper installation of the Evo heat pump.
Failures connected to ancillary equipment not part of the EvoHeat unit.
Operational problems explained in the operating instructions which do not constitute a fault.

If Warranty Service Is Required:

Contact Evo Industries Australia via phone at 1300 859 933 or through their online contact page.
Provide a copy of the original purchase receipt.
Complete an online Service Request Form at EvoHeat Service Request.

EvoHeat also maintains a network of specialist service agents to ensure timely support and maintenance. Spare parts are kept in stock to handle any service needs swiftly.
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Manufacturer’s Support Contact Details

For any support related to the operation, maintenance, or warranty of your EvoHeat heat pump, you can reach out directly to EvoHeat:

Contact Information:

Phone: 1300 859 933
Email: info@evoheat.com.au
Website for Service Requests: EvoHeat Service Request

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Conclusion

Evo heat pump are praised for their high energy efficiency, which can significantly reduce electricity bills. They are designed for easy installation, which is straightforward and doesn’t require complex setup or additional components. Evo Heat Pump units operate quietly, making them suitable for residential areas without causing disturbances. EvoHeat models are reliable in providing a continuous hot water supply and feature advanced options like Wi-Fi connectivity and intelligent operation modes, enhancing user convenience and control. Evo Heat Pump also support integration with solar PV systems

On the downside, some users find the initial purchase cost of these heat pumps high, despite the long-term savings on energy bills. Evo Heat Pump units require professional installation to ensure optimal performance, adding to the initial costs. Maintenance can be complex and requires regular professional checks to maintain efficiency and longevity. Additionally, the performance may dip in extremely cold conditions due to their operational temperature limits.